Organize your inbox

• Reminders

  Never forget again because you are now able to set reminders for anything and everything! Set follow-up reminders, response nudges, etc. The possibilities are endless with the Remind Me feature! How to set reminders: Select the conversation that you would want to set a follow-up reminder for. Click 3 dots next to this contact to access more actions. SelectFew readers

• Manage tabs

  Keep your tabs organized the way you work. This guide covers how to sort chats into a tab, rename, reorder, hide, and change a tab's emoji. Works with: ✅ Chrome Extension ❌ Cloud Sync ❌ WhatsApp Business API Sort chats into a tab Add chats in bulk Click the three dots next to the tab you want to edit. Select Sort chats into tab, or use the keyboard shortcut ⌘+Ctrl+L. !Few readers

• Inbox Zero

  An overflowing WhatsApp. Distracting notifications all day long. The urgent burying of the important. Most of us have a WhatsApp that's overflowing with unread chats. It's stressful. It's disorganized. And it’s holding us back, letting our team down, and causing us to miss important opportunities. What if your WhatsApp looked like this every day: Feels much calmer, doesn’t it? This is whatSome readers

• Tabs

  Tabs group the chats in your WhatsApp Web inbox so you can focus on what matters. Cooby has two types of tabs: System Tabs, which Cooby sorts for you, and Custom Tabs, which you create. Works with: ✅ Chrome Extension ❌ Cloud Sync ❌ WhatsApp Business API System Tabs System Tabs sort your chats automatically based on their latest activity. Inbox: Chats that are not Closed, Snoozed, or Archived. Use this tab to focus on your most important chats. Starred: Chats you marked asSome readers

• Can I access team member's inboxes, tabs, or templates?

  It depends on where you work. In the Cooby workspace, your team's chats are shared. In the Chrome Extension, each member's inbox, tabs, and templates stay private. Works with: ✅ Chrome Extension ✅ Cloud Sync ✅ WhatsApp Business API In the Cooby workspace The Conversations page shows your team's synced WhatsApp chats in one place. You can filter by member to see a teammate's chats. Workspace admins can choose whether everyone cFew readers

Manage contacts & follow-ups

• Contact Card

  Always know who you are talking to on WhatsApp with Cooby. Now, there is no need for you to save the contact on your mobile-first for the name to appear. Open chat with the unsaved number. Hover over the contact number and click on the drop-down button. Click on the pencil icon to rename the contact. ![](https://storage.crisp.chat/users/helpdesk/websitFew readers

• Notes

  Never lose important information ever again because you are now able to jot down notes right where the conversation happens! Select and open the conversation that you want to take notes of. Click 3 dots next to this contact to access more actions. Select Notes and click it. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb03188Few readers

Message at scale

• Template

  From now on, you may send recurring messages with a single click. Best part? You can make them personalized with variables so your customers would not even suspect that they're templates! How to create templates Open Cooby Extension Click on the Templates icon found on the navigation bar Create new templates by clicking on the "+" ![](https://storage.crisp.chat/users/helFew readers

• Broadcast

  Say goodbye to sending a message one by one to a list of contacts. You may now safely bulk send messages through Cooby's Broadcast Message feature without the fear of getting your account blocked by WhatsApp. ⚠️ Do not overuse this feature so you do not risk your account being blocked by WhatsApp. To do so, simply follow the steps below: Hover over the tab that you wish to send a broadcast message to Click on the 3 dots. ![](https://storage.crisp.chat/users/helpdSome readers

• Chat with non-contact

  Discover the simple steps to initiate a chat with unsaved contacts effortlessly. Learn how to effectively engage with individuals who are not yet added to your contact list, expanding your communication possibilities. Click on Chat with a non-contact or use the shortcut ⌘+Ctrl+U. Select the country code and enter the phone number. ![](https://storage.crisp.cFew readers

• Import Contacts

  Gone are the days when you'd have to save contacts to your mobile one by one first for them to be accessible on WhatsApp Web. You may bulk import unsaved contacts with a simple click! Do not overuse this feature so you do not risk your account being blocked by WhatsApp! Look for the import icon found above the chat list. Upload a CSV file of contact numbers with thePopular

• Export Contacts

  Have a backup of your entire WhatsApp contact list in just a click with the Export Contacts as CSV feature! To export your contacts, simply follow the steps below: Hover over the tab of your choice Click on the 3 dots beside tab name Select Export contacts as CSV ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/2_1ry6a59.png =Few readers

• Can I schedule message on WhatsApp via Cooby?

  No, currently we do not support the scheduling of messages on WhatsApp through Cooby. However, we're pleased to inform you that this feature is already on our product roadmap. We understand the importance of scheduling messages for user convenience and efficient communication. Our development team is actively working to bring this functionality to Cooby in a future update. We appreciate your patience and continued support as we strive to enhance your messaging experience with Cooby. We hope thFew readers