Cooby glossary

This glossary defines common terms that you might see as you're working in Cooby, or throughout our Help Center. 🔍


A

Admin
Auto-sync

B

Billing
Broadcast

C

Chat with non-contact
Chat view
Contact card
Custom tabs
Custom webhook

D
E

Export contacts

F
G
H

HubSpot integration
HubSpot sidebar

I

Import contacts
Inbox productivity
Inbox zero
Integrations

J
K

Keyboard shortcuts

L

Language
Linked contacts
Live chats

M

Manual-sync
Members
Message syncing

N

Notes

O
P
Q
R

Reminders
Reports

S

Salesforce integration
Share conversation
Sort chats
Schedule events
Star chats
Subscription
Synced messages
System Tabs

T

Tabs
Templates

U

Unsort chats

V
W

WhatsApp activity
Workflows
Workspace

X
Y
Z

Zapier integration


We hope this document helps you better understand how Cooby works. For any concerns or questions regarding Cooby, kindly email us at support@cooby.co 💜

Updated on: 08/05/2025