Cooby glossary

This glossary defines common terms that you might see as you're working in Cooby, or throughout our Help Center. 🔍

A

• Admin
• Auto-sync

B

• Billing
• Broadcast

C

• Chat with non-contact
• Chat view
• Contact card
• Custom tabs
• Custom webhook

D

E

• Export contacts

F

G

H

• HubSpot integration
• HubSpot sidebar

I

• Import contacts
• Inbox productivity
• Inbox zero
• Integrations

J

K

• Keyboard shortcuts

L

• Language
• Linked contacts
• Live chats

M

• Manual-sync
• Members
• Message syncing

N

• Notes

O

P

Q

R

• Reminders
• Reports

S

• Salesforce integration
• Share conversation
• Sort chats
• Schedule events
• Star chats
• Subscription
• Synced messages
• System Tabs

T

• Tabs
• Templates

U

• Unsort chats

V

W

• WhatsApp activity
• Workflows
• Workspace

X

Y

Z

• Zapier integration

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding Cooby, kindly email us at support@cooby.co 💜

Updated on: 18/06/2025