Each time your card is charged, you will receive an email from Stripe, our payment processor, detailing the charges for your last billing period. If you wish to review the payment details, you can download the invoice and receipt.
Only admin role can view invoices and receipt
Head to Plans & billing
Click
Manage subscription
to go to billing portalScroll down to invoice history
Head to the billing period you would like to download the invoice & receipt, then click
the open link icon
You can download either your invoice or receipt.
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your billings and payment, kindly email us at [email protected] 💜