Upgrade subscription plan
Gin Lin avatar
Written by Gin Lin
Updated over a week ago

Who can use this feature?

  • Workspace admin only

  • Cooby Starter monthly/ yearly, and Cooby Growth monthly plans

Workspace admin can upgrade the plan from the Plans & billing.


Upgrade your Cooby Plan

By default, any member can buy a free workspace to a paid plan or expired trial period, but only the workspace admin can ask to upgrade.

  1. To select a plan, click Upgrade

  2. Confirm your organization's information and credit card details. Click Change if you want to update this information.

  3. When you're ready, select Subscribe.

If you switch to a new plan, you will be charged the full amount for the new plan, and we will automatically issue a partial refund for the unused portion of your old plan to your bank account.



We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your billings and payment, kindly email us at [email protected] 💜

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