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Updating your billing information
Gin Lin avatar
Written by Gin Lin
Updated over 5 months ago

If you need to change your card, billing account name, billing address, or apply your tax ID for any reason, you can enter your new details from the Cooby.

For adding additional billing recipients to your account to ensure they also receive billing-related emails, kindly contact Cooby Support.


Changing your billing information

  1. Click Manage subscription at the upper right corner in Plans & billing page

    1. Or simply click this link and enter your Cooby account email

  2. Click Update information or Add payment method

  3. Click Save or Add to save your changes.

You cannot change your account email in the billing information field as it will affect your Cooby account.


We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your billings and payment, kindly email us at [email protected] 💜

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