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Downgrade subscription plan
Gin Lin avatar
Written by Gin Lin
Updated over a year ago

Currently, Cooby does not allow users to downgrade subscriptions on your own due to the potential risks associated with technical operation errors.

To safeguard your rights, please read the "Subscriptions" section of our terms and conditions before proceeding with a cancellation request.



To request for downgrade, kindly email us at [email protected] 💜 Please provide your registered email and the reason for your request. We will process your request as soon as possible once we receive it.

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