Before uninstalling Cooby, please ensure that you do not have any active paid account with Cooby. Otherwise, we will continue to charge the subscription fee until you cancel it, regardless of whether you are using the service or not.
Confirm whether you have an active paid account with Cooby
Open WhatsApp and click on the Cooby Menu.
Check your status in the Your current Plan field. If it shows a paid subscription, cancel the plan before uninstalling Cooby.
If you are unsure, you can contact Cooby Support via email to confirm your account status.
Uninstall Cooby from WhatsApp
Open your Chrome browser.
Click on the
puzzle icon
page from the top bar of the Chrome page.Locate the Cooby extension.
Click on the
3 dots
next to the Cooby extension, and selectRemove from Chrome
from the dropdown menu.Confirm the removal when prompted.
Cooby will be successfully uninstalled from your WhatsApp.
By following these steps, you can remove Cooby from your WhatsApp without any issues.
We hope this document helps you better understand how Cooby works. For any concerns or questions, kindly email us at [email protected] 💜