To manually sync WhatsApp messages, open your Hubspot sidebar and open a WhatsApp contact that is linked with a HubSpot contact.
Click on
+ Log
next to WhatsApp Messages.Click on
Select messages
.Select the start point and the end point of your desired messages in the chat window
Review the selected messages, you can optionally remove any unwanted messages
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at [email protected] 💜