If you've turned on Auto-Sync permission, you may be wondering: Are my messages synced to HubSpot?
Cooby provides an easy way for you to know when your messages are synced.
Auto-sync status
To know your current sync status, navigate to your HubSpot sidebar and click on the Sync Status button.
A popover will appear that shows your current sync status. "Sync complete" means that Cooby has synced your chats to HubSpot.
Messages may occasionally take a couple minutes to show up
If you wish to sync the current messages immediately, you can click on the Sync now button and your most recent messages will be synced immediately.
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at [email protected] 💜