Workspace
Cooby Workspace is the control area for you to invite members, manage subscriptions and configure integrations. Members in the same Workspace will share access to the same features and billing plan.
I just signed up, how do I join my colleague's Workspace?
Cooby offers 2 native CRM Integrations: HubSpot and Salesforce.
If you use a different CRM, you can utilize Cooby's Zapier Integration or Custom Webhook to connect to your CRM.
Use Cooby's HubSpot Integration to automatically sync your WhatsApp chats into HubSpot. Save hours per day on administrative CRM work.
Learn more about HubSpot Integration
Use Cooby's Salesforce Integration to automatically sync your WhatsApp chats into Salesforce. Save hours per day on administrative CRM work.
If you need assistance, Email support.
If you have another CRM and you are subscribed to Zapier's paid plan, you can use Cooby's Zapier Integration to automatically sync your WhatsApp chats into any of the 5,000+ apps that Zapier supports.
Learn more about Zapier Integration
If you have your own custom CRM, you can use Cooby's Custom Webhook to automatically sync your WhatsApp chats into your designated Webhook.
Learn more about Custom Webhook Integration
Use the Team Settings page to manage your Workspace and subscription.
The members page is where you can invite other colleagues into your Cooby Workspace. You can upgrade by adding more seats to your Workspace directly from this page. You can also resend email invitations for invited members on this page.
Learn how to add members to your Team
If you wish to remove seats please contact Cooby Support.
Cooby works with Stripe to support subscriptions. Clicking on this page will show your current plan and all available upgrade options.
Clicking this button will open your Stripe subscription dashboard. Here, you can add or edit payment information, update billing details such as email and address, and view past invoices.
If you wish to cancel your subscription please contact Cooby Support.
Cooby supports English, Bahasa Indonesian, Español and Português. Choose the language of your preference.
Learn how to change the language setting
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your workspace, kindly email us at support@cooby.co 💜
I just signed up, how do I join my colleague's Workspace?
Integration Center
Cooby offers 2 native CRM Integrations: HubSpot and Salesforce.
If you use a different CRM, you can utilize Cooby's Zapier Integration or Custom Webhook to connect to your CRM.
HubSpot
Use Cooby's HubSpot Integration to automatically sync your WhatsApp chats into HubSpot. Save hours per day on administrative CRM work.
Learn more about HubSpot Integration
Salesforce
Use Cooby's Salesforce Integration to automatically sync your WhatsApp chats into Salesforce. Save hours per day on administrative CRM work.
If you need assistance, Email support.
Zapier
If you have another CRM and you are subscribed to Zapier's paid plan, you can use Cooby's Zapier Integration to automatically sync your WhatsApp chats into any of the 5,000+ apps that Zapier supports.
Learn more about Zapier Integration
Custom Webhook
If you have your own custom CRM, you can use Cooby's Custom Webhook to automatically sync your WhatsApp chats into your designated Webhook.
Learn more about Custom Webhook Integration
Team Settings
Use the Team Settings page to manage your Workspace and subscription.
Members
The members page is where you can invite other colleagues into your Cooby Workspace. You can upgrade by adding more seats to your Workspace directly from this page. You can also resend email invitations for invited members on this page.
Learn how to add members to your Team
If you wish to remove seats please contact Cooby Support.
Plans and billings
Cooby works with Stripe to support subscriptions. Clicking on this page will show your current plan and all available upgrade options.
Manage subscription
Clicking this button will open your Stripe subscription dashboard. Here, you can add or edit payment information, update billing details such as email and address, and view past invoices.
If you wish to cancel your subscription please contact Cooby Support.
Language
Cooby supports English, Bahasa Indonesian, Español and Português. Choose the language of your preference.
Learn how to change the language setting
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your workspace, kindly email us at support@cooby.co 💜
Updated on: 08/05/2025
Thank you!