WhatsApp Activity

This is the detailed specs of the WhatsApp Activity that Cooby logs into HubSpot.

For every WhatsApp Activity, you will see:

• Chat type
• • 1:1 chat
  • Group chat
• Participants — all participants in this chat at the time of syncing
• • WhatsApp name
  • Phone number
• Live WhatsApp chat — link to Chat View
• Sync type
• • Auto-sync
  • Manual-sync
• Message type
• • Supported: chat | image | video | ppt (push to talk) | document
  • Others: call_log | location | payment | vcard | ciphertext | multi_vcard | revoked | oversized | groups_v4_invite | template_button_reply | debug | audio | sticker | status_v3 | product | order | list | interactive | interactive_response | list_response | buttons_response | reaction | reaction_enc | poll_creation | request_phone_number | poll_update | native_flow | biz-cover-photo | keep_in_chat | pin_message | unknown
• Message text
• • For Message type = chat (This will be the text string)
  • For Message type = image, video, ptt, document. (This will be a link hosted by Cooby)
  • For other Message types = [Message type]

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at support@cooby.co 💜

Updated on: 26/05/2025