Upgrade subscription plan

Who can use this feature?

Workspace admin only
Cooby Starter monthly/ yearly, and Cooby Growth monthly plans

Workspace admin can upgrade the plan from the Plans & billing.

Upgrade your Cooby Plan

By default, any member can buy a free workspace to a paid plan or expired trial period, but only the workspace admin can ask to upgrade.

Go to Plans & billing
To select a plan, click Upgrade
Confirm your organization's information and credit card details. Click Change if you want to update this information.
When you're ready, select Subscribe.

If you switch to a new plan, you will be charged the full amount for the new plan, and we will automatically issue a partial refund for the unused portion of your old plan to your bank account.

Learn how to cancel the subscription

Learn how to downgrade the plan

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your billings and payment, kindly email us at support@cooby.co 💜

Updated on: 28/05/2025

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