Message Syncing

Cooby supports 2 ways to sync WhatsApp messages into HubSpot:

Auto-sync

This will automatically sync all chats from linked contacts into HubSpot.
Learn more about Auto-sync

Manual-sync

You can also manually sync selected chats to HubSpot. This can be found on the HubSpot contact card for any linked contact.
Learn more about Manual-sync

Next: Synced Messages

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at support@cooby.co 💜

Updated on: 26/05/2025