Manual-Sync

To manually sync WhatsApp messages, open your Hubspot sidebar and open a WhatsApp contact that is linked with a HubSpot contact.

Click on + Log next to WhatsApp Messages.


Click on Select messages.


Select the start point and the end point of your desired messages in the chat window


Review the selected messages, you can optionally remove any unwanted messages



We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at support@cooby.co 💜

Updated on: 26/05/2025