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Disconnect HubSpot Integration
Disconnect HubSpot Integration
Gin Lin avatar
Written by Gin Lin
Updated over 4 months ago

If you connected wrong Cooby workspace to your HubSpot or want to changed the HubSpot account connected to, the following is a guide for disconnecting your Cooby workspace with your HubSpot account.

  • Only Cooby workspace admins can disconnect HubSpot.

  • Remember to disconnect the old Cooby workspace before connecting to a new HubSpot account to avoid workspace errors.


Disconnect from Email request

If you receive an email titled Disconnect HubSpot Integration Request from *user*, it means that someone wants to connect to the HubSpot account your Cooby Workspace is currently connected to.

Your HubSpot account will be disconnected from your Cooby Workspace once you click Disconnect HubSpot. Make sure you want to disconnect before choosing the option.

Click Disconnect HubSpot to disconnect.

To ensure a successfully disconnection, you need:

  1. Logged in your Cooby account in Cooby workspace

  2. Open your WhatsApp web page


Disconnect from Workspace

1. Go to your Cooby Workspace at the Cooby sidebar.

2. At the Integration Center page, click Disconnect HubSpot under the HubSpot tab.

Your HubSpot account will be disconnected from your Cooby Workspace once you click Disconnect HubSpot. Make sure you want to disconnect before choosing the option.


Your Cooby workspace and HubSpot account will be disconnected.


HubSpot Disconnected

Once you disconnected, there will be a sign showing Not connected.

If you want to reconnect your HubSpot or connect it with another Cooby workspace, click Integration guide .

Thereon, you can follow the steps of How to connect to HubSpot.



We hope this document helps you better understand how Cooby works. For any concerns or questions, kindly email us at [email protected] 💜

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