Salesforce integration guide
Gin Lin avatar
Written by Gin Lin
Updated over a week ago

Only Custom plan users can integrate with Salesforce. If you are interested in Salesforce Integration, please contact the Cooby Sales Team.

The following is a guide for installing Cooby in your Salesforce account. Since Salesforce is a complex platform, please follow the steps carefully to set up your Cooby integration with Salesforce.


Connect Cooby to Salesforce

  1. From the integration center of your Cooby Workspace. Click on Salesforce.

  2. Press Setting up then click Connect to Salesforce

Press Connect to Salesforce Sandbox if you want to test Cooby in the Sandbox environment before officially applying it. You can also reconnect to the production version by disconnecting from your sandbox version afterward.


Install Cooby from AppExchange

  1. Go to AppExchange and search for Cooby, or just click this link.

  2. Click Get It Now

  3. Log in to your Salesforce account. (If you're already logged in, please skip these steps.)

    1. If you haven't logged in to AppExchange yet, select Login in the Trailblazer.me field.

    2. Select Continue with Salesforce

    3. Enter your username and password, then click Log In

    4. Click Allow to authorize the access

    5. Fill in the basic information to complete your sign-up process.

  4. Select which Salesforce account you want to install Cooby, then choose which environment to install Cooby into.

  5. Click Confirm and Install.

  6. Choose Install for all users in the pop-up when prompted, then click Install

  7. It will take a while to install. You will receive an email: “Package Cooby Install Successful” when it’s done.


We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your Salesforce integration, kindly email us at [email protected] 💜

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