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Webhook integration synchronization frequency
Webhook integration synchronization frequency
Gin Lin avatar
Written by Gin Lin
Updated over 6 months ago

The following restrictions in detail will help you better understand the operational concepts of Webhook integration.


  • Sync every 9 minutes: Our server checks for new messages every 3 minutes from your WhatsApp Web and uploads them to your endpoint every 6 minutes. In summary, there might be a 9-minute delay between when you receive a new message and when it syncs to your endpoints.

Please note that during the initial upload of all messages, the large volume may cause the waiting time to exceed 9 minutes.



We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your Webhook integration, kindly email us at [email protected] 💜

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