The following restrictions in detail will help you better understand the operational concepts of Webhook integration.
Current scenario
Sync all chat history: Cooby supports syncing historical messages in Custom Webhook integrations. Please be aware that this could potentially result in a large number of Webhook requests in a short period.
Sync every 15 minutes: When syncing all chat history, Cooby will take some time to confirm the last message sync time and status. As a result, each message may take around 15 minutes to sync to your endpoint.
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your Webhook integration, kindly email us at [email protected] 💜