Skip to main content
All CollectionsFrequently Asked QuestionsGeneral FAQ
Can I use Cooby on multiple devices/ WhatsApp numbers?
Can I use Cooby on multiple devices/ WhatsApp numbers?
Gin Lin avatar
Written by Gin Lin
Updated over a year ago

Cooby does not support the WhatsApp API at this time.

Cooby is designed to help individuals and businesses manage their WhatsApp communications more efficiently. Although it is technically possible, we do not recommend using Cooby on multiple devices simultaneously.

The limitation stems from the fact that WhatsApp Web mirrors the mobile version of the app. As such, if you try to use Cooby across several devices using the same WhatsApp account, there's a possibility for conflicts to arise. This is because changes made on one device might clash with those made on another, leading to potential synchronization problems.

Moreover, using the same Cooby account with multiple WhatsApp numbers can also impact your Cooby experience, as it may cause some functions to stop working.


The table below summarizes the various scenarios that arise due to device and WhatsApp number limitations:


Although we recognize the convenience of being able to use Cooby on multiple devices, we suggest not using Cooby across multiple devices, even if they're logged into the same WhatsApp Account.

We are constantly evaluating ways to improve our platform and may consider supporting multiple device usage in the future.


We hope this document helps you better understand how Cooby works. For any concerns or questions, kindly email us at [email protected] 💜

Did this answer your question?