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Disconnect HubSpot Integration

Disconnect HubSpot when you connected the wrong Cooby workspace, or when you want to connect a different HubSpot account.

Works with: ✅ Chrome Extension ✅ Cloud Sync ✅ WhatsApp Business APIOnly Cooby workspace admins can disconnect HubSpot. Disconnect the old Cooby workspace before you connect a new HubSpot account, to avoid workspace errors.

Disconnect from an email request

If you receive an email titled Disconnect HubSpot Integration Request, someone wants to connect the HubSpot account that your Cooby workspace is connected to.

  1. Make sure you're logged in to your Cooby account in the Cooby workspace.
  2. In the email, click Disconnect HubSpot.
Your HubSpot account is disconnected from your Cooby workspace as soon as you click Disconnect HubSpot. Make sure you want to disconnect first.

Disconnect from the Cooby workspace

1. Open your Cooby workspace.
  • Chrome Extension: on WhatsApp Web, click the Cooby icon at the top right, then click Go to Workspace.
  • Cloud Sync or WhatsApp Business API: go to your Cooby workspace directly.

2. Go to Integration Center and click Disconnect HubSpot under HubSpot.
Your HubSpot account is disconnected from your Cooby workspace as soon as you click Disconnect HubSpot. Make sure you want to disconnect first.

Your Cooby workspace and HubSpot account are now disconnected.

After you disconnect

HubSpot shows Not connected in Integration Center.

To reconnect HubSpot, or to connect it to another Cooby workspace, click Integration guide.

Then follow the steps in How to connect to HubSpot.

Need help?

For any questions, email us at support@cooby.co 💜

Updated on: 27/10/2026

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