> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# WhatsApp Activity

This is the detailed specs of the WhatsApp Activity that Cooby logs into HubSpot.

For every WhatsApp Activity, you will see:
* Chat type
    * 1:1 chat
    * Group chat
* Participants — all participants in this chat at the time of syncing
    * WhatsApp name
    * Phone number
* Live WhatsApp chat — link to [Chat View](https://cooby.crisp.help/en/article/chat-view-1ja8frq/)
* Sync type
    * [Auto-sync](https://cooby.crisp.help/en/article/auto-sync-4w0mdx/)
    * [Manual-sync](https://cooby.crisp.help/en/article/manual-sync-1e8kd0b/)
* Message type
    * Supported: chat | image | video | ppt (push to talk) | document
    * Others: call_log | location | payment | vcard | ciphertext | multi_vcard | revoked | oversized | groups_v4_invite | template_button_reply | debug | audio | sticker | status_v3 | product | order | list | interactive | interactive_response | list_response | buttons_response | reaction | reaction_enc | poll_creation | request_phone_number | poll_update | native_flow | biz-cover-photo | keep_in_chat | pin_message | unknown
* Message text
    * For Message type = chat (This will be the text string)
    * For Message type = image, video, ptt, document. (This will be a link hosted by Cooby)
    * For other Message types = [Message type]
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜