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# View all synced message in a tab

The following is a guide for how to search your synced messages in the search bar so that easily get the information you need in Salesforce.

1. Create a custom tab for the custom object: **WhatsApp Message**

* Go to Setup -> User Interface -> Tabs

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/1_aa6tnr.png =309x650)
* Click **New** in **Custom Object Tabs** section
![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/b_1eoxz3u.png =950x494)
* Select **WhatsApp messages** as your object, and pick a tab style that you like.
* Click **Next**
![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/d_1qt8v5a.png =850x374)
* Select the user profiles allowed to review this tab; by default, all profiles are selected, so simply click **Next**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/e_krplfo.png =850x98)
* Choose the custom apps for which the new custom tab will be available, and click **Save.**


2. Add the custom tab to your App Navigation Items

* Go to **Sales App**, click the **pencil** at the far right
![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/a_1r6546.png =980x81)
* Click **Add more items** in Edit Sales App Navigation Items dialog box, and select the tab that you just created, click **Save.**

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/b_xwp6xi.png =850x701)
![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/2b_cpnzja.png =850x704)

3. Adjust tab view to display important information

* Change List Views to be **All**
![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/3a_1i510tn.png =850x194)
* Click the **settings** icon, choose **Select Fields to Display**

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/3b_1knwlqx.png =450x447)
* Add all the necessary fields, most importantly **Message body** then click **Save.**

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/3c_1b7qw70.png =850x554)
Now you are able to search the message in the search bar, as well as the global search bar!

|| **Note**: If you don’t see any WhatsApp messages or are not able to delete them in Salesforce, you may not have the required permissions. Please contact your Salesforce admin to confirm your access.


### Example view:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/ex_157vii8.png =850x450)

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your Salesforce integration, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜