> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to remove Cooby from my WhatsApp

Before uninstalling Cooby, please ensure that you do not have any active paid account with Cooby. Otherwise, we will continue to charge the subscription fee until you cancel it, regardless of whether you are using the service or not.

### Confirm whether you have an active paid account with Cooby

1. Open WhatsApp and click on the Cooby Menu.
2. Check your status in the Your current Plan field. If it shows a paid subscription, cancel the plan before uninstalling Cooby.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/2_opea1g.png =750x619)

1. If you are unsure, you can contact Cooby Support via [email](mailto:support@cooby.co) to confirm your account status.

### Uninstall Cooby from WhatsApp

1. Open your Chrome browser.
2. Click on the **puzzle icon** page from the top bar of the Chrome page.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/2_1jztv68.png =480x179)
3. Locate the Cooby extension.
4. Click on the **3 dots** next to the Cooby extension, and select **Remove from Chrome** from the dropdown menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/4_tqert5.png =650x564)
5. Confirm the removal when prompted.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/5_1p8cmvu.png =480x337)
6. Cooby will be successfully uninstalled from your WhatsApp.

By following these steps, you can remove Cooby from your WhatsApp without any issues.

We hope this document helps you better understand how Cooby works. For any concerns or questions, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜