> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Exceed seat limitations

After subscribing to a Cooby plan, there is a seat limitation in your subscription. If you wish to invite more members, you will need to increase the seat limit by making an additional payment.

|| We don't set any user limitations during your trial period.

A pop-up appears when you attempt to invite more members to join your Cooby Team. You can select seats, the seat number already includes those joined members.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/1_lpkj88.png =650x447)

* The **price** indicates the full payment for the selected number of seats over the entire billing period.
* The **estimated amount charged today** shows the prorated amount that will be charged today.

|| If the invitee already has another paid subscription in Cooby, once they accept the invitation and join your team, we will cancel the subscription and provide a prorated refund for the unused period.

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your account settings, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜
