> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cooby glossary

This glossary defines common terms that you might see as you're working in Cooby, or throughout our Help Center. 🔍
---

**A**

* [Admin](https://help.cooby.co/en/category/getting-started-1h0w9zb/)
* [Auto-sync](https://help.cooby.co/en/article/auto-sync-4w0mdx/)

**B**

* [Billing](https://help.cooby.co/en/category/account-billings-kfu0gv/)
* [Broadcast](https://help.cooby.co/en/article/broadcast-kpqd5p/)

**C**

* [Chat with non-contact](https://help.cooby.co/en/article/chat-with-non-contact-4jwylo/)
* [Chat view](https://help.cooby.co/en/article/chat-view-1ja8frq/)
* [Contact card](https://help.cooby.co/en/article/contact-card-vbiolg/)
* [Custom tabs](https://help.cooby.co/en/article/custom-tabs-hoh0of/)
* [Custom webhook](https://help.cooby.co/en/article/custom-webhook-integration-guide-1oz3a3a/)

**D**
**E**

* [Export contacts](https://help.cooby.co/en/article/export-contacts-1mao161/)

**F**
**G**
**H**

* [HubSpot integration](https://help.cooby.co/en/article/how-to-connect-to-hubspot-14ivc6b/)
* [HubSpot sidebar](https://help.cooby.co/en/article/hubspot-sidebar-13ociio/)

**I**

* [Import contacts](https://help.cooby.co/en/article/import-contacts-11qetkq/)
* [Inbox productivity](https://help.cooby.co/en/category/using-cooby-xbl71w/)
* [Inbox zero](https://help.cooby.co/en/article/inbox-zero-ow3fwt/)
* [Integrations](https://help.cooby.co/en/category/hubspot-integration-16jogpr/)

**J**
**K**

* Keyboard shortcuts

**L**

* [Language](https://help.cooby.co/en/article/manage-language-preferences-dkrmbp/)
* [Linked contacts](https://help.cooby.co/en/article/linked-contacts-hmn6q/)
* [Live chats](https://help.cooby.co/en/article/share-live-chat-1x18p95/)

**M**

* [Manual-sync](https://help.cooby.co/en/article/manual-sync-1e8kd0b/)
* [Members](https://help.cooby.co/en/article/invite-team-members-7gd8m1/)
* [Message syncing](https://help.cooby.co/en/article/message-syncing-il7acp/)

**N**

* [Notes](https://help.cooby.co/en/article/notes-138iojj/)

**O**
**P**
**Q**
**R**

* [Reminders](https://help.cooby.co/en/article/reminders-8xudyt/)
* [Reports](https://help.cooby.co/en/article/create-hubspot-reports-1qqitep/)

**S**

* [Salesforce integration](https://help.cooby.co/en/category/salesforce-integration-1w98lan/)
* [Share conversation](https://help.cooby.co/en/article/share-conversation-1jvyuqd/)
* [Sort chats](https://help.cooby.co/en/article/sort-chats-into-custom-tab-4ybolg/)
* [Schedule events](https://help.cooby.co/en/article/schedule-events-sc1bya/)
* Star chats
* [Subscription](https://help.cooby.co/en/category/account-billings-kfu0gv/)
* [Synced messages](https://help.cooby.co/en/article/synced-messages-yp1a9/)
* [System Tabs](https://help.cooby.co/en/article/tabs-ok6pnc/)

**T**

* [Tabs](https://help.cooby.co/en/article/tabs-ok6pnc/)
* [Templates](https://help.cooby.co/en/article/template-19uzrh8/)

**U**

* [Unsort chats](https://help.cooby.co/en/article/sort-chats-into-custom-tab-4ybolg/)

**V**
**W**

* [WhatsApp activity](https://help.cooby.co/en/article/whatsapp-activity-1w6njw9/)
* [Workflows](https://help.cooby.co/en/article/create-hubspot-workflows-4u9rk2/)
* [Workspace](https://help.cooby.co/en/article/workspace-zn6lyj/)

**X**
**Y**
**Z**

* [Zapier integration](https://help.cooby.co/en/article/zapier-integration-guide-19g19z9/)
---

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding Cooby, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜