> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Change account email

Sorry, but the Cooby system is linked to your account email and requires email verification. As a result, you cannot change your email address once you have signed up.

If you wish to use a different email to manage your WhatsApp with Cooby, you will need to sign up for a new Cooby account and reset all basic settings, including tab settings, templates, notes, etc.

[Learn how to reset your password](https://cooby.crisp.help/en/article/reset-password-9yn32x/)
[Learn how to update billing information](https://cooby.crisp.help/en/article/updating-your-billing-information-crggwc/)

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your account settings, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜