> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Broadcast

Say goodbye to sending a message one by one to a list of contacts. You may now safely bulk send messages through Cooby's Broadcast Message feature without the fear of getting your account blocked by WhatsApp.

||| ⚠️ Do not overuse this feature so you do not risk your account being blocked by WhatsApp.
---

To do so, simply follow the steps below:

1. Hover over the tab that you wish to send a broadcast message to
    
2. Click on the `3 dots`.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/1_1a3mind.png =580x111)
    
3. Select `Broadcast to tab` 
    
    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/2_78m8k7.png =580x557)
    
4. Choose which template to send as a broadcast message
    
    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/3_1bo9rva.png =627x850)
5. Ensure the broadcast toggle is on
    
    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/4_5bsr.png =580x290)
    
6. You can also sort chats into custom tabs and the contacts will be automatically grouped in that tab after sending. (There will be a 10 to 30-second delay in the broadcast as an additional precaution.)
    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/5_fxmq3m.png =600x317)

7. You can also attach a file to your template. There are two limitations to consider when attaching templates:
          
* The file size cannot exceed **20MB**.
* You can attach a maximum of **5 files**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/6_9gppga.png =428x480)

8. Click on `Send` it to start broadcasting.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/7_527uw2.png =362x690)
---

### Note

1. The number within the send button is the number of chats in the tab, including your **archived** chats
    
2. We don't limit the number of broadcasting messages you can send, but sending a large number may **violate WhatsApp's anti-spam policies**.


We hope this document helps you better understand how Cooby works. For any concerns or questions regarding communicating at scale, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜