> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cooby.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Apply discount coupon

If you received a discount code for any reason, you can apply it to your new subscription.

### How to apply

* If you're not using Cooby yet, you'll need to create a new Cooby account and apply the code you received to your new subscription on your customer portal.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/7/6/a776868fb0318800/1_j9hohb.png =850x558)
* If you're already using Cooby with a paid plan, kindly reach out to Cooby Support, submit your request, and wait for the next billing update. The code will be applied to the next invoice.

||| To safeguard your rights, please read the "Promotions" section of our [terms and conditions](https://www.cooby.co/en/terms-conditions) before proceeding with your request.

We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your billings and payment, kindly email us at [support@cooby.co](mailto:support@cooby.co) 💜