Message syncing

7 articles

Message Syncing

Cooby supports 2 ways to sync WhatsApp messages into HubSpot:. Auto-sync. This will automatically sync all chats from linked contacts into HubSpot. Learn more about Auto-sync. Manual-sync. You can al…

Updated 2 weeks ago by Albert Tseng

Auto-Sync

Auto-sync is Cooby's proprietary feature that allows users to automatically log all of their WhatsApp messages into HubSpot. Once contacts are linked, they will have the ability to sync messages (lea…

Updated 2 weeks ago by Gin Lin

Auto-Sync Status

Auto-Sync Status. If you've turned on Auto-Sync permission, you may be wondering: Are my messages synced to HubSpot? Cooby provides an easy way for you to know when your messages are synced. Auto-syn…

Updated 2 weeks ago by Albert Tseng

Manual-sync

To manually sync WhatsApp messages , open your Hubspot Sidebar and open a WhatsApp contact that is linked with a HubSpot contact. Click on + Log next to WhatsApp Messages.. Click on Select messages.…

Updated 2 weeks ago by Albert Tseng

Synced Messages

Logged Activity. When messages are synced to HubSpot, they are logged as 2 types of HubSpot Activities:. WhatsApp Activity. WhatsApp activity is a native HubSpot activity that can be used for HubSpot…

Updated 2 weeks ago by Albert Tseng

WhatsApp Activity

This is the detailed specs of the WhatsApp Activity that Cooby logs into HubSpot. For every WhatsApp Activity, you will see Chat type 1:1 chat. Group chat.. Participants — all participants in this ch…

Updated 2 weeks ago by Gin Lin

Chat View

Chat View allows you to view any Auto-synced chat in an easy to read format. It is a Cooby hosted page that displays the chat in its original form with the syncer on the right side, and all other par…

Updated 2 weeks ago by Albert Tseng