Billings and Payment

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6 articles

Updating your billing information

If you need to change your card, billing account name, billing address, or apply your tax ID for any reason, you can enter your new details from the Cooby.

Updated 1 week ago by Gin Lin

Upgrade subscription plan

By default, any member can upgrade a free workspace to a paid plan or expired trial period, but only the workspace admin can ask to upgrade.

Updated 1 week ago by Gin Lin

Downgrade subscription plan

Currently, Cooby does not allow users to downgrade subscriptions on your own due to the potential risks associated with technical operation errors.

Updated 1 week ago by Gin Lin

Pay for my subscription in USD using locally issued debit/credit cards

You can use locally issued debit/credit cards to pay for your subscription in USD if your payment method supports international payment.

Updated 1 week ago

Apply discount coupon

If you received a discount code for any reason, you can apply it to your new subscription.

Updated 6 days ago by Gin Lin

Payment methods

The fastest way to pay for Cooby's Starter or Growth plan is with a credit card or any quick payment method with just one click. If you are a Cooby Custom plan user, you may be eligible to pay by invoice. Read on for more details, and feel free to contact Cooby Support if you have any additional questions.

Updated 6 days ago by Gin Lin

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