Downgrade subscription plan

Updated 1 week ago by Gin Lin

Currently, Cooby does not allow users to downgrade subscriptions on your own due to the potential risks associated with technical operation errors.

To safeguard your rights, please read the "Subscriptions" section of our terms and conditions before proceeding with a cancellation request.

Learn how to upgrade the plan

Learn how to cancel the subscription



To request for downgrade, kindly shoot us a WhatsApp message at +14159699946 or email us at support@cooby.co 💜 Please provide your registered email and the reason for your request. We will process your request as soon as possible once we receive it.


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