WhatsApp Activity

Updated 2 weeks ago by Gin Lin

This is the detailed specs of the WhatsApp Activity that Cooby logs into HubSpot.

For every WhatsApp Activity, you will see

  • Chat type
    • 1:1 chat
    • Group chat
  • Participants — all participants in this chat at the time of syncing
    • WhatsApp name
    • Phone number
  • Live WhatsApp chat — link to Chat View
  • Sync type
  • Message type
    • Supported: chat | image | video | ppt (push to talk) | document
    • Others: call_log | location | payment | vcard | ciphertext | multi_vcard | revoked | oversized | groups_v4_invite | template_button_reply | debug | audio | sticker | status_v3 | product | order | list | interactive | interactive_response | list_response | buttons_response | reaction | reaction_enc | poll_creation | request_phone_number | poll_update | native_flow | biz-cover-photo | keep_in_chat | pin_message | unknown
  • Message text
    • For Message type = chat (This will be the text string)
    • For Message type = image, video, ptt, document. (This will be a link hosted by Cooby)
    • For other Message types = [Message type]



We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly shoot us a WhatsApp message at +14159699946 or email us at support@cooby.co 💜


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