Broadcast
Say good bye to sending a message one by one to a list of contacts. You may now safely bulk send messages through Cooby's Broadcast Message feature without the fear of getting your account blocked by WhatsApp.
To do so, simply follow the steps below:
- Hover over the tab that you wish to send a broadcast message to
- Click on the three dots button
- Select "Send broadcast message"
- Choose which template to send as broadcast message
- Ensure broadcast toggle is on
- You can also sort chats into custom tabs and the contacts will be automatically grouped in that tab after sending.
- Click on send to start broadcasting. Note that the number within the send button is the number of chats in the tab.
Important things to note:
- We don't limit the number of broadcasting messages you can send, but sending a large number may violate WhatsApp's anti-spam policies.
- There will be a 10-30 second delay in the broadcast as an additional precaution.
- Do not overuse this feature so you do not risk your account being blocked by WhatsApp.
We hope this document helps you better understand how Cooby works. For any concerns or questions regarding your HubSpot integration, kindly shoot us a WhatsApp message at +14159699946 or email us at support@cooby.co 💜
